Frequently Asked Questions
How do I open my Aroma?
The AROMA series of grinders, the grinders have a unique Lid opening system. They have been designed to open in two simple steps.
Top plate
Simply lift the top plate of the grinder directly upwards and off. Twisting, clamshell technique or rocking will hinder the function.
Bottom plate (AROMA-3 only)
Like a clamshell, pivot open the bottom plate or remove by lifting upwards.
How do I clean my Aroma?
Generally a bath in hot soapy water will remove any residue built up over time.
Avoid any harsh chemicals as this could ruin the Stainless Steel finish.
Please remove the bearing before any liquid is applied to the lid. (We have a bearing install/removal tool to help with this)
How do I use the bearing tool?
Care Instructions for Your Product
To maintain the quality and functionality of your product, please follow these handling instructions:
- Avoid Rough Handling: Do not smack, bang, or drop the product. Such impacts can cause dents and damage, which may impair its performance.
- Gentle Handling: Always handle the product with care. Use both hands when moving it to prevent accidental drops or bumps.
- Proper Storage: Store the product in a safe, secure location. Ensure it is placed on a stable surface where it is less likely to be knocked or damaged.
- Avoid Heavy Loads: Do not place heavy objects on top of or near the product, as this could lead to damage.
- Cleaning: Clean the product using a soft, dry cloth. For further assistance, please contact customer support.
- Regular Checks: Periodically inspect the product for any signs of damage. If you have any concerns or issues arise that are affecting its functionality, please stop using the product and contact customer support.
By following these handling instructions, you will help ensure the product remains in excellent condition and continues to function as intended.
For futher assisatnce, please contact customer support at info@oldmatedesigns.com
Have any more questions?
Navigate to the Contact page or start a chat in the bottom right to seek more information.